Privacy Policy

Last updated: 18 October 2026

This Privacy Policy explains how VV247 Recovery & Breakdown (“VV247”, “we”, “us” or “our”) collects, uses and protects personal information when you visit or use this website or contact us about vehicle recovery, breakdown assistance, vehicle transport or related services in Hampshire.

Information we may collect

Depending on how you use the website, we may receive information such as your name, email address, vehicle details, collection and destination information, and other information you choose to provide when requesting a quote or contacting us.

How we use information

• To respond to enquiries and quote requests.
• To arrange and provide requested recovery or transport services.
• To communicate about a booking or enquiry.
• To maintain business records and meet legal or regulatory obligations.
• To improve website performance, security and customer experience.

Lawful basis

Where UK data-protection law applies, we process personal information on appropriate lawful bases, including taking steps at your request before entering a contract, performing a contract, complying with legal obligations, and pursuing legitimate interests where applicable.

Sharing information

We do not sell personal information. Information may be shared where reasonably necessary with service providers, technology providers, professional advisers, insurers, authorities or other parties where required to provide a service, comply with law or protect our legitimate interests.

Data retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, insurance and dispute-resolution requirements.

Your rights

Subject to applicable law, you may have rights to request access, correction, deletion, restriction or portability of your personal information, and to object to certain processing. You may also complain to the UK Information Commissioner’s Office.

Security

We take reasonable technical and organisational measures to protect personal information, but no internet transmission or storage system can be guaranteed completely secure.

Contact

For privacy enquiries, please use the contact options provided on the VV247 Recovery & Breakdown website.

This policy is intended as a website privacy notice and should be reviewed if our services, data processing or legal requirements change.